Contact us

Need to make a Complaint, Cancel your order or use your Right Of Withdrawal*?
Click here for further information (or scroll down to the bottom of the page).


Contact information:

Email: info@armsportstore.com

Company information:

Armsport Sverige AB

VAT number: SE559159733001

Company location: Karlstad, Sweden

Delivery address:

Armsport Sverige AB
Hemvagen 1 D
653 47 Karlstad
Sweden


Complaints, Cancellation & Right Of Withdrawal*

* Right Of Withdrawal applies to EU customers only


The following information is required for us to handle your case:

  • Full name
  • Phone number
  • Order number
  • Product name & SKU
  • The reason for the complaint alternatively state that you want to cancel your order or use your Right Of Withdrawal*.

Please contact us by e-mail: info@armsportstore.com and provide us with the information above so that we can process your request without unnecessary delays.

PLEASE NOTE!

For some payment methods, like PayPal and WooPayments (Stripe) there is a fee deducted at the time of the purchase. You as a customer will be responsible for covering these fees if you cancel the order as they are non-refundable. In this case the refunded amount will be lower then the purchase amount due to these fees.


Disputes & Out-of-court procedures for EU customers only!

If you aren’t happy with our service or the resolution of a complaint with us, you have the possibility to make an official dispute through Online Dispute Resolution provided by Europa.eu.
Read more here: Out-of-court procedures for consumers
If you wish to open a dispute you can do it here: Online Dispute Resolution.