Contact us

Need to make a complaint or use cancel your purchase?
EU CUSTOMERS: Click here for further information (or scroll down to the bottom of the page).
NON-EU CUSTOMERS: Click here for further information (or scroll down to the bottom of the page).

Our email addresses:

(Choose email address based on the topic)

General questions: info@armsportstore.com

Complaints & Withdrawal: complaints@armsportstore.com

Website (Technical issues): admin@armsportstore.com

Additional contact information:

COMPANY INFORMATION:

ARMSPORT SVERIGE AB

HEMVAGEN 19 D
653 47 KARLSTAD
SWEDEN

VAT NUMBER: SE559159733001

DELIVERY ADDRESS:

ARMSPORTSTORE.COM

C/O ARMSPORT SVERIGE AB
HEMVAGEN 19 D
653 47 KARLSTAD
SWEDEN

Complaints & Cancellation of your purchase – EU CUSTOMERS ONLY

Please provide the following information so that we can handle your case:

  • Full name
  • Phone number
  • Order number
  • Product name & SKU
  • The reason for the complaint alternatively state that you want cancel your purchase.

In case of a complaint or if you wish to cancel your purchase, please contact us by e-mail: complaints@armsportstore.com and state all the above information so that we can handle your case.

PLEASE NOTE!
– If you cancel your purchase BEFORE the payment has been processed & transferred to our PayPal-account, you will be refunded the full amount.
– If you cancel your purchase AFTER the payment has been processed & transferred, you will be responsible for covering PayPal’s fees that are charged at the moment the payment reach our PayPal-account. In this case, the refunded amount will be lower then the purchase amount due to these fees.

If you aren’t happy with our service or the resolution of a complaint with us, you have the possibility to make an official dispute through Online Dispute Resolution provided by Europa.eu.
Read more here: Out-of-court procedures for consumers
If you wish to open a dispute you can do it here: Online Dispute Resolution.

Complaints & Cancellation of your purchase – NON-EU CUSTOMERS ONLY

Please provide the following information so that we can handle your case:

  • Full name
  • Phone number
  • Order number
  • Product name & SKU
  • The reason for the complaint alternatively state that you want cancel your purchase.

In case of a complaint or if you wish to cancel your purchase, please contact us by e-mail: complaints@armsportstore.com and state all the above information so that we can handle your case.

PLEASE NOTE!
– Non-EU customers can ONLY cancel their purchase if the payment hasn’t been processed & transferred to our PayPal-account. PayPal fees are charged at the moment the payment reach our PayPal-account and hence we cannot accept any cancellations AFTER this occured.