Contact us

Need to make a complaint or use your right of withdrawal? Click here for further information or scroll further down the page.


Our email addresses:

(Choose email address based on what the case applies to)

General questions: contact@armsportstore.com

Complaints & Withdrawal: complaints@armsportstore.com

Website (Technical issues): admin@armsportstore.com

Additional contact information:

Messenger: https://m.me/armsportstore

Facebook: https://fb.me/armsportstore

COMPANY INFORMATION:

ARMSPORT SVERIGE AB

BOX 2155

SE-650 02 KARLSTAD

SWEDEN

VAT NUMBER: SE559159733001

DELIVERY ADDRESS:

ARMSPORT SVERIGE AB

HEMVAGEN 19D

SE-653 47 KARLSTAD

SWEDEN


Complaints & Right of withdrawal

Please provide the following information so that we can handle your case:

  • Full name
  • Phone number
  • Order number
  • Product name & SKU
  • The reason for the complaint alternatively state that it concerns the right of withdrawal.

In case of a complaint or if you wish to exercise your right of withdrawal, please contact us by e-mail: complaints@armsportstore.com
and state all the above information so that we can handle your case.


If you aren’t happy with our service or the resolution of a complaint with us, you have the possibility to make an official dispute through Online Dispute Resolution provided by Europa.eu.
Read more here: Out-of-court procedures for consumers
If you wish to open a dispute you can do it here: Online Dispute Resolution
Shipping damages should ALWAYS be handled by the shipping company and we urge you to contact the company which handled the shipping if you notice any damage on the packaging and/or on the products.