Need to make a Complaint, Cancel your purchase or use your Right Of Withdrawal(EU-customers only)?
EU CUSTOMERS: Click here for further information (or scroll down to the bottom of the page).
NON-EU CUSTOMERS: Click here for further information (or scroll down to the bottom of the page).
Our email addresses:
(Choose email address based on the topic)
General questions & Complaints: info@armsportstore.com
Website (Technical issues): admin@armsportstore.com
Additional contact information:
Messenger: https://m.me/armsportstore
Facebook: https://fb.me/armsportstore
COMPANY INFORMATION:
ARMSPORT SVERIGE AB
HEMVAGEN 19 D
653 47 KARLSTAD
SWEDEN
VAT NUMBER: SE559159733001
DELIVERY ADDRESS:
ARMSPORTSTORE.COM
C/O ARMSPORT SVERIGE AB
HEMVAGEN 19 D
653 47 KARLSTAD
SWEDEN
Complaints, Cancellation & Right Of Withdrawal – EU CUSTOMERS ONLY
Please provide the following information so that we can handle your case:
- Full name
- Phone number
- Order number
- Product name & SKU
- The reason for the complaint alternatively state that you want cancel your purchase.
In case of a complaint or if you wish to cancel your purchase, please contact us by e-mail: info@armsportstore.com and state all the above information so that we can handle your case.
PLEASE NOTE!
– If you cancel your purchase BEFORE the payment has been processed & transferred to our PayPal-account, you will be refunded the full amount.
– If you cancel your purchase AFTER the payment has been processed & transferred, you will be responsible for covering PayPal’s fees that are charged at the moment the payment reach our PayPal-account. In this case, the refunded amount will be lower then the purchase amount due to these fees.
If you aren’t happy with our service or the resolution of a complaint with us, you have the possibility to make an official dispute through Online Dispute Resolution provided by Europa.eu.
Read more here: Out-of-court procedures for consumers
If you wish to open a dispute you can do it here: Online Dispute Resolution.
Complaints & Cancellation – NON-EU CUSTOMERS ONLY
Please provide the following information so that we can handle your case:
- Full name
- Phone number
- Order number
- Product name & SKU
- The reason for the complaint alternatively state that you want cancel your purchase.
In case of a complaint or if you wish to cancel your purchase, please contact us by e-mail: info@armsportstore.com and state all the above information so that we can handle your case.
PLEASE NOTE!
– Non-EU customers can ONLY cancel their purchase if the payment hasn’t been processed & transferred to our PayPal-account. PayPal fees are charged at the moment the payment reach our PayPal-account and hence we cannot accept any cancellations AFTER this occured.