Need to make a complaint or use your right of withdrawal? Click here for further information or scroll further down the page.
Our email addresses:
(Choose email address based on what the case applies to)
General questions: contact@armsportstore.com
Complaints & Withdrawal: complaints@armsportstore.com
Website (Technical issues): admin@armsportstore.com
Additional contact information:
Messenger: https://m.me/armsportstore
Facebook: https://fb.me/armsportstore
COMPANY INFORMATION:
ARMSPORT SVERIGE AB
BOX 2155
SE-650 02 KARLSTAD
SWEDEN
VAT NUMBER: SE559159733001
DELIVERY ADDRESS:
ARMSPORT SVERIGE AB
HEMVAGEN 19D
SE-653 47 KARLSTAD
SWEDEN
Complaints & Right of withdrawal
Please provide the following information so that we can handle your case:
- Full name
- Phone number
- Order number
- Product name & SKU
- The reason for the complaint alternatively state that it concerns the right of withdrawal.
In case of a complaint or if you wish to exercise your right of withdrawal, please contact us by e-mail: complaints@armsportstore.com
and state all the above information so that we can handle your case.
If you aren’t happy with our service or the resolution of a complaint with us, you have the possibility to make an official dispute through Online Dispute Resolution provided by Europa.eu.
Read more here: Out-of-court procedures for consumers
If you wish to open a dispute you can do it here: Online Dispute Resolution
Shipping damages should ALWAYS be handled by the shipping company and we urge you to contact the company which handled the shipping if you notice any damage on the packaging and/or on the products.